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Frequently Asked Questions

Do you accept returns and refunds?

Yes we do accept refunds and returns. For our full refund/return policy please head over to refund policy tab.

Are your body care products vegan friendly?

Select self care products are vegan friendly, but none of our products contain animal by products outside of beeswax and honey.

What is the glass jar buy back program?

We want to do our part to reduce, reuse, and recycle. We take pride in maintaining sustainable and eco-friendly practices. You have the option to join us and save a few bucks. Ship your jars to:

500 Westgate Drive #1064
Brockton, MA 02301

with the full name and email address associated with your previous order(s). Once the jar(s) are collected and inspected you will receive an email with a coupon for $5 per jar retrieved.

Is the buy back program sanitary?

With fears surrounding Covid. and general sanitation concerns, cleanliness has always been our top priority.

Each jar is sanitized and sterilized through the use of Steramine Quaternary Sanitizing Tablets. The recycled jars are only provided to customers that opt-in to receive them during the check-out process. We respect your right to choose and we understand that some people would prefer a fresh jar.

My self care package came, but the accessories I ordered weren't included?

Breathe, don't panic! The stationary products require addition processing time and ship separately. Manufacturing typically takes 10-15 business days after the order has been processed.